Shipping policy

We aim to get your order to you as smoothly as possible — every parcel is packed with care from our studio in Birmingham, UK.

Processing Time
Orders are typically dispatched within 2–3 working days. During busier periods or launches, we may need a little extra time — we’ll always do our best to keep you updated.

UK Shipping

  • Standard Delivery: £3.50
    Delivered in 2–4 working days after dispatch

  • Express Delivery: £4.00
    Delivered in 1–3 working days after dispatch

  • Free Standard Delivery on orders over £40

All UK orders are sent via Royal Mail, Evri or anothera tracked courier service.

International Shipping
We currently ship to Europe, USA & Canada, and Australia & New Zealand.

Europe

  • Standard International (3–17 business days): £7.00

  • Tracked International (estimated 6–10 business days): £10.00

USA & Canada

  • Standard International (3–17 business days): £16.00

  • Royal Mail Tracked & Signed (6–7 business days): £20.00

Australia & New Zealand

  • Royal Mail International Tracked (6–7 business days): £18.00

Please note:
Delivery times are estimates and may vary depending on location, customs, and local postal services.

Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in your destination country. This varies by country and is the responsibility of the customer. We encourage you to check your local customs rules before placing an order so there are no surprises.

Delivery Questions?
If your order hasn’t arrived within the estimated timeframe or you need help with anything, please email us at contact@ametrineskin.com — we’re happy to help.